Terms of Service

1. Acceptance of Terms

By accessing or using ZiaCode services, purchasing our products, or using our software, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Provided

ZiaCode provides:

• WordPress plugins and software solutions
• Software licenses and activation services
• Technical support for licensed products
• Software updates and maintenance

3. Software Licensing

License Grant

Upon purchase, you are granted a non-exclusive, non-transferable license to use our software according to the license terms:

• Single domain licenses are valid for one production website
• Multi-domain licenses are valid for the specified number of websites
• Development and staging sites are permitted without counting against your domain limit
• License keys must not be shared or redistributed

License Restrictions

You may NOT:

• Redistribute, resell, or share the software or license keys
• Modify and redistribute the software as your own
• Use the software for illegal or harmful purposes
• Reverse engineer or attempt to extract source code
• Remove copyright notices or attribution

4. Purchases and Payment

• All prices are in USD unless otherwise specified
• Payment is processed securely through Stripe
• Prices are subject to change with notice
• Purchases are final subject to our refund policy

5. Refund Policy

We offer a 7-day money-back guarantee on all plugin purchases. See our full Refund Policy for details.

6. Support and Updates

Included Support

• Installation assistance
• Bug fixes and troubleshooting
• Compatibility updates
• Documentation and guides

Not Included

• Custom development or modifications
• Third-party plugin conflicts
• Server configuration issues
• Training or consultation services

7. Intellectual Property

All software, code, designs, and content provided by ZiaCode remain our intellectual property. The license granted does not transfer ownership of the software to you.

8. User Responsibilities

You are responsible for:

• Maintaining the security of your license keys
• Ensuring your server meets minimum requirements
• Creating backups before installing or updating
• Complying with all applicable laws and regulations

9. Privacy and Data

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

10. Disclaimer of Warranties

11. Limitation of Liability

IN NO EVENT SHALL ZIACODE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

Our total liability shall not exceed the amount you paid for the product in the twelve months preceding the claim.

12. Indemnification

You agree to indemnify and hold ZiaCode harmless from any claims, losses, liabilities, damages, costs, and expenses arising from your use of our software or violation of these terms.

13. Termination

We reserve the right to terminate or suspend your license and access to our services for:

• Violation of these terms
• Fraudulent or illegal activity
• Non-payment or chargebacks
• Distribution of license keys or software

14. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

15. Dispute Resolution

Any disputes arising from these terms shall first be attempted to be resolved through good faith negotiation. If unsuccessful, disputes shall be resolved through binding arbitration.

16. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

17. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These terms constitute the entire agreement between you and ZiaCode regarding the use of our services and supersede all prior agreements.

19. Contact Information

For questions about these terms, contact us at:

Email: [email protected]

General Inquiries: [email protected]